SHAPE is looking for an Intelligence Functional Services Operations Coordinator to support the and functional management of the Intelligence Functional Services (INTEL-FS) capabilities and application, as well as coordinating interfaces and optimizing sharing to/from INTEL-FS with other domains and functional services.
General Background:
SHAPE, the Supreme Headquarters Allied Powers Europe, is the Headquarters of Allied Command Operations (ACO), one of the two major military commands of the North Atlantic Treaty Organisation (NATO). ACO safeguards an area extending from the northern tip of Norway to the eastern border of Turkey. This equates to nearly two million square kilometres of land, more than three million square kilometres of sea, and a population of about 320 million people.
POST DESCRIPTION:
Location: Casteau/Mons, 60 Km south of Brussels (Belgium)
Division: J2
Post Context/Post Summary
Supreme Headquarters Allied Powers Europe (SHAPE) provides an integrated Strategic Effects framework, employing a multi-domain and multi-region focus to create a 360-degree approach, with the flexibility to enable, upon direction, a seamless transition from Baseline Activities and Current Operations (BACO) up to the Maximum Level of Effort (MLE). SHAPE supports SACEUR in fulfilling his terms of reference, as directed by the North Atlantic Council.
The Operations Directorate delivers comprehensive situational awareness, enabling the identification of crises, and supports estimates, response options and planning. In monitoring NATO’s current operations, it enables SACEUR’s direction and guidance to be disseminated, ensuring coherent Joint Effects, whilst providing comprehensive assessments to NATO HQ.
The J2 Division provides comprehensive advice, warning, and situational awareness to the Command Group (CG) and Allied Command Operations (ACO).
The J26 Intelligence Systems Branch develops policy and guidance for the fielding, training, and operation of ACO intelligence systems; manages and administers ACO intelligence systems support; analyses and prioritizes user requirements; coordinates interfaces and optimizes sharing with other domains and functional services.
SHAPE is the Strategic Headquarters for Allied Command Operations. The SHAPE Operations Directorate is responsible for ensuring that ACO forces are at the state of readiness required to carry out an effective defence under the terms of MC 400. J2 Intelligence Division provides comprehensive advice to the Command Group and Allied Command Operations (ACO) on Intelligence, Counter-Intelligence, Security, Information Assurance, Biometrics and Identity Intelligence, Geospatial, Joint Intelligence, Surveillance, Reconnaissance (including ISTAR), Intelligence support to Joint Effects and Targeting, Intelligence Systems, Databases, and Interfaces, as well as Intelligence Support to other disciplines. The Intelligence Systems Branch is responsible for: developing policy and guidance for the fielding, training, and operation of ACO intelligence systems; managing and administering ACO intelligence systems support; analyzing and prioritizing user requirements to develop ACO intelligence systems capabilities; coordinating interfaces and optimizing sharing with other domains and functional services. The incumbent is responsible to the Branch Head for the coordination, implementation, and functional management of the Intelligence Functional Services (INTEL-FS) capabilities and application, as well as coordinating interfaces and optimizing sharing to/from INTEL-FS with other domains and functional services.
Principal Duties
The incumbent’s duties are:
1. Responsible for the implementation and daily operation of INTEL-FS capabilities, applications, and interfaces with other domains and functional services.
2. Advises the J26 Administrator (Intelligence Capabilities Manager) regarding data management for intelligence capabilities, including metadata definition and maintenance; data import and export; data quality; data cleansing; data values; taxonomies; and ontologies.
3. Responsible for the implementation of Intelligence data standards and data management practices for INTEL-FS.
4. Interacts daily with ACO users regarding the operation and optimization of INTEL-FS capabilities, applications, and interfaces.
5. Advises the J26 Intelligence Capabilities Manager) with specific recommendations on optimizing the ACO operation of INTEL-FS capabilities, applications, and interfaces.
6. Responsible for ACO governance and oversight of INTEL-FS capabilities, applications, and interfaces.
7. Advises the J26 Administrator (Intelligence Capabilities Manager) regarding the implementation of changes to business practices to take advantage of new technology and to meet changes in information requirements.
8. Provides support and expert advice to the J26 Administrator (Intelligence Capabilities Manager) regarding data management.
9. Represents ACO Intelligence at appropriate committees, boards, working groups, and user groups.
10. Organizes continuous improvement and management of processes and tools supporting intelligence capabilities and functional services.
11. Coordinates with other functional areas and Intel domains to achieve interoperability with INTEL-FS.
12. Ensures that INTEL-FS capabilities, applications, and interfaces are operated in accordance with established policies and procedures.
13. Analyses, prioritizes, and coordinates overall ACO intelligence enterprise user requirements for INTEL-FS capabilities, applications, and interfaces.
14. Responsible for the development of INTEL-FS related policy, directives, and guidance documents.
15. Liaises with CIS support agencies on a daily basis, regarding INTEL-FS systems implementation and support issues.
16. Provides INTEL-FS-related inputs to various CIS documents and concepts.
17. Provides recommendations and inputs into intelligence policy, concepts and planning documents regarding INTEL-FS capabilities, applications, and interfaces.
18. Prepares staff studies and briefings to support conferences and meetings.
19. May be required to direct and supervise the work priorities of one or more HQ multifunctional teams.
20. Performs general staff functions and coordinates with other staff elements, commands and outside agencies as required.
21. Contributes to the development and validation of new requirements, evaluation of options for their satisfaction, and recommendations regarding the most effective solution.
22. Coordinate INTEL-FS training materials with Intel Systems Trainer/Training Manager (OSC OISX 0060).
Secretary of the JISR Change Coordination Board for INTEL-FS.
Special Requirements and Additional Duties
The employee may be required to perform a similar range of duties elsewhere within the organisation at the same grade without there being any change to the contract
– May be required to support other Staff elements in relation to Intelligence projects.
– The incumbent may be required to undertake deployments in support of military operations and exercises, and/or TDY assignments, both within and without NATO boundaries up to 30 days.
The work is normally performed in a Normal NATO office working environment.
Normal Working Conditions apply.
The risk of injury is categorised as: No risk / risk might increase when deployed.
Essential Qualifications
A. Professional/Experience
1. Proven experience regarding the design and implementation of architectures to meet operational requirements.
2. Proven experience regarding and at least two years’ experience with the identification, collection, validation, and prioritization of system user requirements.
3. Proven experience of testing systems to meet user requirements.
4. Proven experience regarding and at least two years’ experience with transitioning new capabilities into operation.
5. Proven experience of working interoperability challenges and solutions.
6. Proven experience regarding and at least two years’ experience regarding data management.
7. At least two years’ experience with drafting and maintaining policy, standards and procedures to ensure compliance with governing policies and in support of intelligence enterprise objectives.
8. At least two years’ recent experience with a national or international intelligence organisation.
9. At least four years’ relevant operational or support experience in all-source intelligence.
B. Education/Training
University Degree in library, information science, management information systems, computer science or related discipline (e.g. intelligence-related discipline such as criminology, police, public or business administration, administration of justice, criminal law, comparative general management, political theory, behavioural or social psychology) and 2 years function related experience or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years’ post-related experience.
C. Language
English – SLP 3333 (Listening, Speaking, Reading and Writing)
NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English.
Desirable Qualifications
A. Professional Experience
1. Proven ability for clear presentation and written communication skills, including ability to express thoughts clearly, concisely and tactfully in a multi-national environment.
2. Experience at a NATO Command Structure, NATO Force Structure or national HQ Intelligence Division.
3. Experience at a National, Coalition, Joint, or Allied Strategic-level Headquarters.
4. Experience in a deployment for a National, Coalition, Joint, or Allied contingency operation providing intelligence support.
5. Project management qualifications and experience (preferably PRINCE 2).
B. Education/Training
University Degree in management information systems, computer science, information science or related discipline and 6 years function related experience, with 4 years post related experience.
Courses:
– NATO Intelligence Course or a similar course (outside NATO),
– Basic Intelligence Systems Core Training (BISCT) or a similar course (outside NATO),
– NATO Intelligence Functional Systems Training (NIFST) or a similar course (outside NATO),
– NATO Staff Officer Orientation Course or a similar course (outside NATO),
– Information Technology Infrastructure Library Foundation Course.
Attributes/Competencies
A. Personal Attributes
Identifies deficiencies and initiates action towards their resolution and improvement. Must be able to make quick decisions on behalf of ACO Intelligence at committee meetings and working groups. Importantly, the incumbent provides long-term continuity for branch tasks which exceed the length of a military posting, as well as background, advice and guidance regarding other areas of the J2 based on historical precedence or which may not have been fully documented. Tact and diplomacy to work with NATO and non-NATO national representatives, external agencies and flag officers. Must be able to express himself clearly and concisely to multi-national groups. Demonstrated capability of effective written and oral communication.
B. Professional Contacts
The incumbent maintains frequent contact with staffs from NATO HQ, NCIA, BGX, ACT, SHAPE and its subordinate NCS, NFS, and MOU organisations. The incumbent is personally responsible for developing and providing briefings to the above audiences on matters related to this post’s principal duties. Requires tact and diplomacy to reach consensus in the various areas dealt with. Incumbent is responsible for coordinating staff level intelligence requirements and planning activities with SHAPE J2 and subordinate J2 commands. Responsible for representing intelligence user requirements to external staffs and agencies such as the CIS procurement, development and support agencies; NATO BICES management and support elements; ACT; NATO Working Groups and Committees; and civilian contractors when dealing with Intelligence projects and issues.
C. Contribution To Objectives
This is a key position within the Intelligence Directorate J2, providing continuity for the daily management of Intelligence functional services. Importantly, the post is responsible for projects which normally exceed the length of a military posting and require significant background and experience in the fielding, training, and operation of ACO intelligence systems. This position is vital to ensuring that ACO requirements for intelligence functional services are met by the Capability Development process led by ACT.
There are no reporting responsibilities.
This post reports to: OSC OISX 0010 – Branch Head (J26 Intelligence Systems)
This post does not deputises anybody.
This post is not deputised by anybody.
REMARKS:
Duration of contract: Serving staff members will be offered a contract according to the NATO Civilian Personnel Regulations (NCPR). Newly recruited staff will be offered a definite duration contract of three years normally followed by an indefinite duration contract.
HOW TO APPLY FOR A NATO CIVILIAN POST AT SHAPE:
Applications are to be submitted using NATO Talent Acquisition Platform (NTAP) (https://nato.taleo.net/careersection/2/jobsearch.ftl?lang-en). Applications submitted by other means (e.g. mail, e-mail, fax, etc) are not accepted.
A copy of the qualification/certificate covering the highest level of education required by the job description must be provided as an attachment.
Essential information must be included in the application form. Expressions such as “please see attached CV, please see annex / enclosed document” or invitations to follow links to personal webpages are not acceptable and will be disregarded. All answers should be in English.
Shortlisted candidates will be requested to provide original documentary evidence and a set of copies supporting statements in their applications. Appointment is subject to obtaining a NS security clearance and a medical certificate.
Remarks:
A) Only nationals from the 30 NATO member states can apply for vacancies at SHAPE.
B) Applications are automatically acknowledged within one working day after submission. In the absence of an acknowledgement please make sure the submission process is completed, or, re-submit the application.
C) Qualified redundant staff of the same grade interested in this post should inform this office, via their HR/Personnel Office by not later than vacancy’s closing date.
D) Candidates’ individual telephone, e-mail or telefax enquiries cannot be dealt with. All candidates will receive an answer indicating the outcome of their application.